Imprint

Privacy

General information
Palle Hotel GmbH has drawn up these Internet data protection guidelines with the intention of approaching visitors to the website as their trustworthy partner, who respects and guarantees your personal right to confidentiality.
Within the meaning of GDPR 2016/679 Erland Palle is the holder of the right to administration and processing of the personal data, which may be collected on this website. The rights holder administrates or processes these personal data, which may be collected on the website (www.brennseehof.com), under the conditions set out below.

Type of data collection and purpose of processing
Palle Hotel GmbH processes solely those data, which the visitor to the website has provided of his own free will. It is not possible to navigate on the website without providing personal data and information. Each visitor is free to make personal data available on a restricted basis, in order to benefit from only specified services. We collect and store personal data solely for the services described in the information we provide.
Visitors to the website may transfer their data:


General Data Protection Regulation of Palle Hotel GmbH


1. Basis
This privacy statement concerns all persons, which use the services of Palle Hotel GmbH. We are hereby informing you of the type, extent and purpose of the capture and use of your personal data by our company. We respect your privacy and are committed to precisely following the legal requirements for the processing of your personal data (EU regulation no. 679/2016 (GDPR), DSG 2000, DSG 2018 and TKG 2003). All your personal data is processed on this basis.
The Palle Hotel Gmbh is responsible for the processing of data.
Our data protection coordinator is Mr. Erland Palle

By using our services and providing your consent in accordance with this declaration, you confirm that you are 14-years or above and are able to give valid consent, or you have provided us with a valid declaration of consent from your legal guardian or solicitors.

2. Information in accordance with Art 13 GDPR
Your personal data, particularly your
- Master data (last name, first name, place of residence, address, email address, telephone and fax numbers, date of birth, customer number) and language and license plate)
- the data contained in your travel documents (passport number, passport data, date of birth, issuing authority, expiration date) and ID data (personal IDs, driving licenses etc. including issuing authority and expiry date)
- data regarding payment type and pertaining to payments, in particular EC-cards, credit cards and bank cards,
- destinations, hotels, length of stay, contact persons, conditions, special services, medical data, frequent flyer number, personal preferences and
- special data categories such as medical data and data regarding special requirements or marital-/partnership,
are required for our services. In particular, these include bookings pertaining to travel, guides, hotels, restaurants, rental vehicles, transfers, registries, insurance, events, tours, accreditation, vouchers - including customer system, invoicing and checking thereof (B2B, B2C, FIT) - tickets.

For these purposes, this data is saved, processed and, if needed, transferred to third parties - including service providers in other countries for the purpose of processing travel bookings, software and agency services.

We do not use profiling methods or make automated decisions.

The legal foundations for these data processing procedures are
- the fulfilment of our pre-contractual and contractual obligations to yourself,
- consent declarations obtained from yourself,
- statutory, contractual or other legal obligations (e.g. documentation rights and obligations as per finance and accounting, tax and customs regulations, contract administration, reporting regulations, legal disputes) as well as Art. 96 TKG and
- our legitimate interests (e.g. the betterment of our client services, also within the scope of direct advertising or the perception of our own legal interests).

The length for which the data is saved is calculated in accordance with the length of our business relationship, the declarations of consent, as provided by yourself, as well as the statutory requirements to preserve records and legal obligations, which apply to our business. In case of regular business and in the interest of optimum client services, we must stress that we are committed to knowing your previously submitted customer wishes so well, that we can provide lasting and on-going customer satisfaction.

3. Our internet presence
Your access data is automatically captured and saved when you access our webpage. This access data can include which webpage you accessed, any viewed documents, date and time of access, IP address of the user, data of the pc used for access, particularly the browser and operating system as well as data size and the successful access notification, in particular. We use this access data for internal statistical purposes to guarantee the reliability of our presence and improve it. The access data will be used for evidence preservation in case of suspicion of illegal activity.

By entering your personal data into one of our contact forms, you acknowledge that it is saved and processed by us for the duration of this concrete enquiry. This applies to the enquiries you submit via contact forms, chat and emails in particular. We need this data to process your enquiry and also save your IP address, in these cases, for evidence preservation. The data is saved provided it is required to aid with potential supplementary or follow-up questions by you or us.

If you create an internet account with us, then we give you online access to your contract data. You keep your login data safe and ensure that no unauthorised persons are able to access your account. We accept no liability in cases of unauthorised access which can be attributed to your misconduct - if even in part.
Your account data is only transmitted via an encrypted internet connection (https). We are not liable for loss of data or in case of a third party accessing your data, if we adhere to the necessary security procedures in accordance with the latest technology developments.
The legal basis for this data processing is your declaration of consent, our pre-contractual and contractual obligations to you, our legitimate interests and legal requirements of any kind and Art. 96 TKG.

4. Newsletter
You are free to subscribe to our newsletter. Registration, which requires you to submit your email address and consent to receiving the newsletter, can only take place when you acknowledge a link for registration, which you receive per email. In order to supply you with targeted information within the scope of our newsletter, which will be of most interest to you, we give you the option to notify us of particular interests, appointed dates, locations and regions and the like upon registering.
In every newsletter which you receive, you will find all information pertaining to unsubscribing from the newsletter. For more information on our newsletter, please contact us under hotel@brennseehof.com. We are happy to help.

The content of our website has been carefully curated and repeatedly checked, however we cannot be held accountable for the topicality, validity and scope of the supplied information. Damage claims pertaining to use or non-use of the information or by using false or incomplete information is excluded. All offers are subject to change and are considered non-binding. We reserve the right to change, supplement, delete or temporarily or entirely unpublish the website or parts thereof without prior notice.

The content and the coding of our website are protected by copyright and ancillary copyright laws. Every reproduction - even in part - and publication, in particular copying of texts, graphics and photos is forbidden, without obtaining our prior written approval.

5. Transferring to third parties/ obligations of processors
In consideration of permissible purposes (e.g for our electronic advertisements in the form of newsletters),
- your personal data may be passed on to company-internal processors,
- who have committed to complying with the valid data protection standards, or to third parties, who have been contacted to provide your requested services
Should it not be possible to comply with European data protection standards - for instance because in specific cases standard contractual clauses, arrangements or certifications can’t be guaranteed - then we will notify you in a timely manner, and will obtain the necessary permission from you. For more information please contact us under erland.palle@brennseehof.com.

6. Cookies and tracking services
We use cookies, which are small elements of texts, which are used for saving information in web browsers. Cookies are recognised when you next access the site and contribute considerably to accelerating loading processes and facilitating the use of our site. The information which is determined and saved by cookies serves to identify you, but also analyse your user behaviour. It will be saved on the server of the relevant provider, who is obligated to uphold our current data protection standards.

The cookies will remain on your end device, following your visit to our site, provided this hasn’t been disallowed from the beginning or you haven’t actively deleted cookies. Actively deactivating cookies may impact the appearance of our webpage for you. You can also prevent cookies from being saved via the appropriate settings in your browser. However, if these settings are activated then we would like to make you aware that you may not be able to access all features of our website. Furthermore, you can stop the data, which has been created by the cookie with regard to your use of the webpage (incl. IP address), from being transferred to Google, by downloading and installing the browser plug-in, available on google.com. The plug-in is only available for certain browser programmes, however.

We also use third party content on our website, in order to curate the most informative and comfortable web experience for you. This includes e.g. Google Maps, RSS feeds or Youtube. Due to technical reasons, these third party providers will receive your IP address. We have no control over the use of this data by the third party providers. In these instances, we refer to the privacy statements of the relevant provider.

We use Google Analytics, a web analysis service of Google Inc. 1600, Amphitheatre Parkway, Mountain View, CA 94043, USA („Google"). Google Analytics uses cookies. The information pertaining to your user behaviour, which is created by the cookie, is generally transferred to and saved on a Google server in the USA. In the European Union, your IP address will first be shortened and thus anonymised or at least pseudonymised. The full IP address is only transferred to a Google server in exceptional circumstances, where it is then shortened.
Google uses this information to evaluate the website, to create reports on website activity and provide other services to the website owner, regarding website use and internet use. The IP address, transferred from your browser within the scope of Google Analytics, is not combined with other google data. In this regard, please also take note of Google’s privacy statement, in particular the information which can be accessed via both of following links:

- http://www.google.com/analytics/terms/de.html and

- https://www.google.de/intl/de/policies/

We use Facebook social pug-ins of the social network Facebook, operated by Facebook Ireland Limited, 4 Grand Canal Square Dublin 2, Ireland, and Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94303, USA. These plug-ins are buttons with which Facebook measures who uses our website. If the user is also registered as a user with Facebook and is logged into their account, then Facebook will also save further information. For technical reasons, Facebook receives your IP address. We have no control over the use of this data by Facebook. In this instance, we refer to the privacy statements of Facebook which can be accessed via the following link:

- https://www.facebook.com/help/568137493302217.

You will also be able to access other information there, such as how you can block Facebook social plug-ins with your browser.

7. Contact
You can request access to your personal data, saved by us, at any time and free of charge. As the person concerned, you have a right to retraction, information, deletion, correction and restriction of your personal data, provided we are not bound by a statutory requirement to preserve these records.
Consequences of retraction: CANCELLATION

For more information regarding your rights as the person concerned, please contact us under erland.palle@brennseehof.com. We are happy to help. The Austrian Data Protection Authority (DSB) Wickenburggasse 8-10, 1080 Vienna is responsible for complaints, as the relevant regulatory authority.

8. Other
We have implemented organisational and technical protective measures in places which we continually evaluate and adapt where necessary, to protect your personal data which is saved and processed by us.
We reserve the right to change this privacy statement at any time to adapt to new developments. The new version is valid from date of publication on our website. The current version of the privacy statement can be viewed on our website via

https://www.brennseehof.com/en/information/privacy-policy/227-0.html

our imprint via

https://www.brennseehof.com/en/information/imprint/177-0.html


Transfer to third parties
Personal data are not transferred to other companies. In addition, the personal information will be passed, if that provide legal regulations or judicial authority or other bodies and institutions require it.
It is not the intention of Palle Hotel GmbH to collect sensitive or judicially relevant personal data on its website.
Sensitive data within the meaning of Article 4 GDPR 2016/679 are personal details concerning sex, ethnic origin, religious, philosophical or other views, political opinions, membership of political parties, unions, associations or organisations with a religious, philosophical or trade union background and details on health or sexual orientation. Within the meaning of Article 4 GDPR 2016/679 judicially relevant data are those personal details, which may lead to inferences that the data subject is subject to measures based on Article 3 (1) from a) to o) and from r) to u) of the D.P.R. No. 313 of 14 November 2002 on the criminal record, the register of Administrative Offences in consequence of criminal offences or associated legal proceedings or to the data subject being the accused or suspect within the meaning of Articles 60 and 61 of the Code of Criminal Procedure. We recommend that you do not supply such information to our website. Should this be unavoidable (for example in the case of classification of groups of protected persons, in the provision of a curriculum vitae for employment purposes, in response to an offer of employment or as an expression of interest in an appointment with our company), we request that you send to us by post the specific declaration available in the "Despatch of Curriculum Vitae" section of this website. In this we request you to give your written consent to the processing of the aforementioned sensitive personal data.

Involvement of third party services and contents

  • Google Analytics, Google-IP-Locator, Google Maps, Google Maps Distance Api, Google reCAPTCHA
    Proprietor: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
  • YouTube-Contents
    Proprietor: Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA
  • Facebook social network
    Proprietor: Facebook Inc., Menlo Park, California, USA
  • Google Plus social network
    Proprietor: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
  • Instagram social network
    Proprietor: Facebook Inc., Menlo Park, California, USA
  • Twitter social network
    Proprietor: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Irland
  • Vimeo
    Proprietor: Vimeo Inc., 555 West 18th Street, New York, New York 10011
Additional external content can be loaded via widgets and iframes. To get access to complete list, an e-mail must be sent to .

Links to third party Internet sites
We advise you that the website, www.brennseehof.com contains links to other websites, which are not managed within the meaning of the foregoing data protection directives.

Retention and erasure of the data
The information and personal data collected on this website, including those provided voluntarily by the visitor for the receipt of information material or other consignments when he writes to the addresses given in the Contact Request, „Newsletter“, „Jobs“ and „Enquiry/Online Booking“, are retained solely for the purposes of providing the desired service and only for the period of time absolutely necessary to fulfil this purpose. Once the service has been provided, in accordance with the data protection guidelines of Palle Hotel GmbH, the data are erased, subject to requirements from governmental agencies or legal retention requirements.

Exercise of your rights
In accordance with Article 15 GDPR 2016/679 the data subject has the right at any time to receive information on his personal data collected on this website; he may have them rectified, updated or erased or he may assert other rights accorded to him by law. For this purpose it is necessary to contact the controller of the data processing or the processor by e-mail at .

Data Security
All the technical and organisational security measures required to protect the personal data from loss and abuse are taken by Palle Hotel GmbH. Palle Hotel GmbH protects your personal data by means of internationally recognised standards, which make the following impossible:
  • unauthorised access
  • unauthorised use and dissemination
  • unauthorised amendment
  • loss and inadvertent or unlawful destruction of data

Cookies/advertisements
Cookies are small text files, which are deposited in your computer, if you visit certain websites. This website, including its sub-domains, uses cookies; the consent of the user is always requested, where this is expressly required by law or other applicable provisions. The use of cookies facilitates navigation on the website and allows the information transmitted to the user to be personalised. In addition, systems are used for security and statistical purposes to collect information on the user, such as his IP address, the browser and operating system used and/or the websites visited by a user. Cookies will not damage your computer, tablet or Smartphone.
The cookies generated by www.brennseehof.com contain no personal data, which could be used to identify the user; they contain only encrypted data.

Specific use of personal data
In the following you will find specific notes on how specified sections of this website function:
  • Contact Request section
    The Contact Request section on this website offers the opportunity to make enquires about rooms, availability, offers, participation in events and courses. If you decide to send us your personal data, these data shall be processed exclusively for the purposes referred to above by persons specifically authorised so to do and in accordance with the routine in-house management procedures.
  • Enquiry/Online booking area
    The Enquiry/Online booking area on this website offers the opportunity to obtain information on offers and availability of stays and holidays and to book or purchase holidays/stays or other services from us (e.g. wellness). If you decide to send us your personal data, these data shall be processed exclusively for the purposes referred to above by persons specifically authorised so to do and in accordance with the routine in-house management procedures.
  • Section Newsletter
    If the visitor to our website would like to receive our newsletter, he must enter his personal data in the appropriate form in the Register for Newsletter section. The data collected serve for the despatch of the newsletter within the meaning of the declaration in the footnote to the form.
  • Jobs section
    The Jobs section on this website offers the opportunity to express interest in employment in our company and/or to respond to a job advertisement for vacant or newly-created posts. If you decide to send us your personal data, these data shall be processed exclusively for the purposes referred to above by persons specifically authorised so to do and in accordance with the routine in-house management procedures.

Under-age visitors (16 years)
The Palle Hotel GmbH website, which is regulated by the foregoing data protection provisions, is not intended for the use of minors. We are aware of the necessity for protecting data, which concern minors, in particular in the online environment. Therefore we do not collect and store, except inadvertently, any data from under-age visitors.

Hotel Brennseehof

© Copyright
Hotel Brennseehof

Palle Hotel GmbH
Seestraße 19
9544 Feld am See
Carinthia - Austria

Phone +43 4246 2495
Fax +43 4246 249585

Email
Website www.brennseehof.com

Company register number: 197700 K
Company register court: Regional court
Professional group: Hotel business
Chamber: Chamber of commercial economy / department tourism
UID ATU 49740507

Bank details:: Volksbank Kärnten
Account holder: Palle Hotel GmbH
IBAN: AT15 4213 0300 1955 0000
BIC: VBOEATWWKLA
Bank sort code: 42130

Zeppelin Tourism Ltd.

© Design, concept, realisation & hosting
Zeppelin Tourism Ltd.

Fachmarktstrasse 3A
A-5071 Wals-Himmelreich
Salzburg - Austria

Phone +43 662 439 171
Fax


www.zeppelin-group.com

VAT no. ATU68041219

Photo credits

  • Hotel Brennseehof - Familie Palle
  • Bad Kleinkirchheim Tourismus GmbH - Johannes Puch
  • Moving Pictures
  • Fotostudio Sczuka
  • Kärnten Werbung Marketing & Innovationsmanagement GmbH - Franz Gerdl
  • Fotostudio Hannes KOHLMEIER
  • Fotostudio Dietmar SOCHOR
  • TINEFOTO - Martin Steinthaler